We recently reviewed data from BuyerZone customers shopping for POS systems to present you with five exclusive  statistics that show who these businesses are and what they’re looking for.

1. Top 5 most requested POS system input devices

Not surprisingly, touch screen monitors topped the list. Most retailers rely on touch screens because they’re easy to use and provide more flexibility for programming and customizing the user interface. Businesses gave near-equal importance to keyboards and barcode scanners as each is critical for entering data and tracking inventory respectively.

2. Are service contracts for POS systems worthwhile?

53% of businesses who request price quotes for POS systems elect to receive information on maintenance agreements that will protect their investment in a POS system.

We think it’s a good idea to consider service contracts if you’ll rely heavily on your point of sale solution to keep operations going smoothly. But make sure you investigate what services your vendor provides before you pay anything extra. As Dan Mitchell says, it’s important to evaluate the service levels of different providers in order to ensure the best purchasing experience.

3. Types of businesses that need POS systems

Restaurants, both fine dining and quick service, make up almost 40% of the POS system customer base. General retailers comprise 27% of businesses needing a POS solution. However, our data indicated that several non-retail businesses needed point of sale systems as well, including those in the health care and hospitality industries.

It’s important to get the right POS software package for your specific industry. Make sure to work with a vendor that provides solutions that closely match the type of business you run.

4. Buying new vs. used

You may think that a lot of businesses come to us for information about refurbished or used POS systems to save money. Not so.

A whopping 87% prefer getting brand new POS systems to buying pre-owned equipment. Even in this challenging economy, smart businesses understand the importance of getting the reliable systems that they can depend on.

5. Wiring and installation needs

36% of retail businesses needed a total point of sale solution that included the system and onsite installation. 16% requested wireless-based POS systems that don’t require installation services.

If you plan to install a POS system on-site, we strongly suggest that you allow your vendor to handle the installation. Expert installers ensure everything works properly before you use it, and will typically guarantee their work so you don’t run into problems when you need it the most.

If you’re looking for more information about POS systems, our comprehensive Buyer’s Guide will help you decide which solution and options is best for you.